Terms Of Services

Last Updated: 11/10/25

Welcome to Fonduella! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site and making a purchase, you agree to be bound by these terms.

1. General Information

  • These Terms and Conditions apply to all visitors, users, and customers of thefonduellamug.com.

  • We reserve the right to modify or update these terms at any time.

2. Orders & Payments

  • By placing an order, you confirm that all details provided are accurate and complete.

  • We accept payments via [List Payment Methods: PayPal, Credit/Debit Cards, etc.].

  • Prices are listed in GBP and may be subject to taxes and shipping fees.

3. Shipping & Delivery

  • We process and ship orders within 9-15 business days.

  • Estimated delivery times vary by location. Delays may occur due to unforeseen circumstances.

  • We are not responsible for lost, stolen, or delayed packages caused by third-party carriers.

4. Returns & Refunds

  • If you are not satisfied with your purchase, you may return the item within 30 days of receiving it.

  • Items must be in original condition and packaging to qualify for a refund or exchange.

  • Shipping fees for returns are the responsibility of the customer unless the product is defective or incorrect.

5. Product Warranty & Liability

  • We make every effort to ensure product descriptions and images are accurate. However, minor variations may occur.

  • FonduellaMugs is not responsible for misuse or damage caused by improper use of the product.

  • Our liability is limited to the purchase price of the product.

6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is owned by or licensed to FonduellaMugs and is protected by copyright and trademark laws.

  • Unauthorized reproduction or distribution of our content is strictly prohibited.

7. Privacy Policy

  • Your personal information is collected and processed in accordance with our privacy policy

  • We do not sell or share your data with third parties without your consent.

8. Dispute Resolution

  • In case of a dispute, we encourage customers to contact us first at Fonduellamug@gmail.com to resolve the issue amicably.

  • Any disputes that cannot be resolved will be handled in accordance with the laws of United Kingdom.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: Fonduellamug@gmail.com
📞 Phone: [Your Contact Number]
🌐 Website: https://thefonduellamug.com/

By continuing to use our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.